We’ve been surveying customers across our three main scheduled routes over the Summer months. Statistics, show that 91% of surveyed customers were very happy with their overall journey experience with JJ Kavanagh & Sons.
Over 29,393 customers who completed the onboard survey during the months of May, June and July, rated their overall experience, boarding, cleanliness, punctuality and likelihood of using JJ Kavanagh & Sons services again.
Some 91% of respondents rated their overall experience ‘Very Good / Good’, recording similar ratings for buses on time (95%) and likelihood of using JJ Kavanagh & Sons again in the future (85%).
The breakdown of the overall onboard rating on JJ Kavanagh & Sons.
How likely customers were going to use JJ Kavanagh & Sons again?
If you like what you see, why not plan your next trip with JJ Kavanagh & Sons on any of our 180 services across Ireland today!